MiFinity Security Center

MiFinity complies with PCI DSS Service Level 1 regulations so you know our systems are regularly audited and secure.

MiFinity security

We Protect Your Data

Our eWallet and all transactions are encrypted and secured with SSL (Secure Socket Layer) technology which protects your information and data.

Our IT systems are protected by state-of-the-art firewalls which build a barrier between the internet and our internal systems. To log into our secure eWallet you need to register with a unique username/email address and a secure password.

MiFinity has introduced Strong Customer Authentication (SCA) in line with the Payment Services Directive (PSD2), this is a new European regulatory requirement to reduce fraud and make online payments more secure.

After a period of inactivity on your eWallet, you will automatically be logged out and will be required to reenter your username or email address and password.

MiFinity security

will never…

  • Ask you for sensitive information such as passwords, full card numbers or full bank account numbers whether by phone, email, chat or SMS.
  • Send you unprompted e-mails or SMS requesting personal account information.
  • Ask you to transfer money to another party.
  • Ask you to share your two-factor authentication (2FA) code.
  • Icon

    MiFinity may…

  • Ask you to verify your username and/or email address.
  • Ask you to upload documents to verify your identity.
  • Ask you to provide random characters from your provided security questions in order to verify your identity.
  • Let’s Talk Security…

    Account takeover fraud

    Account Takeover Fraud

    An account takeover can happen when a fraudster or cybercriminal poses as a genuine customer, gains control of an account and then makes unauthorised transactions. Here are some common types of security threats:



    Phishing emails are where criminals impersonate reputable companies in an attempt to acquire private or sensitive information such as your eWallet username and password, credit card details, and other personal details.


    A form of phishing that uses mobile phone SMS, text messages or other messaging apps to trick the targeted user into providing sensitive information. These messages typically ask you to reply to the message or call a fraudulent contact number.


    Type of spear phishing that targets high-level executives or other high-profile individuals. These individuals are often more likely to have access to sensitive information, making them a valuable target for attackers.


    This attack uses phone calls to trick victims into giving up their personal information. The attacker will often pose as a representative from a legitimate company, and ask the victim to verify their personal information.


    Pharming attacks use fake websites to capture a victim’s personal information. The attacker redirects a legitimate website to fraudulent one which is designed to mimic the real one.

    MiFinity's Advice on Staying Secure Online

    Never share your account credentials, including username, password, 2FA verification code.

    If using a web browser ensure the connection is secure. A closed padlock icon denotes a secure https connection.

    Be vigilant and do not open email attachments from people you do not know.

    Check your transaction history on a regular basis. If you notice suspicious activity please change your account password and contact Customer Services immediately.

    If using the MiFinity mobile app, please ensure you are running the latest version. This can be found in the Apple App store or on Google Play.

    Footer Logo Mifinity

    Stay connected

    MiFinity ISO27001

    ®MiFinity UK Limited, trading as MiFinity, is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 [Register Ref. 900090] for the issuing of electronic money. Registered in Northern Ireland. Registered address: 28 School Road, Newtownbreda, Belfast, BT8 6BT, Northern Ireland. Registration No. NI611169.

    ®Mifinity Malta Limited, trading as MiFinity, is authorised by the Malta Financial Services Authority (“MFSA”) as a Financial Institution under the Financial Institutions Act 1994 (Chapter 376 of the Laws of Malta). Registered address: Level 3 (SUITE 2507), Tower Business Center, Tower Street, Swatar, Birkirkara, Malta. Registration Number C64824.