Work With The Best
There has never been a better time to join the MiFinity team! Want to join a dynamic and global tech company, that is aiming for the stars?
MiFinity is growing rapidly and we are looking for the best people to join us, and help shape our continued future success. You will be joining some of the best-picked talent in the industry.
If you are interested in joining the MiFinity family, send us your CV with a cover letter to our email!
Reporting to the Chief Product Officer (CPO), you can be based out of any of our 3 offices: Belfast, Malta, or Dublin. You will be responsible for ensuring teams understand the product vision and strategy. As the customer advocate you will actively engage with internal teams and customers to drive and own the design and development of this product vision.
You will be the subject matter expert directly responsible with full ownership for capturing and documenting features and functionality of our product suite and providing insights and improvements.
MiFinity, a multiple award winning global payments provider, offers a range of cost-effective and efficient end-to-end payment solutions to our merchants and our customers. We have a growing network of international partner relationships and a best-in-class, highly secure and regulated platform. MiFinity is a licensed organization by the FCA in the UK, and by the MFSA in Malta.
MiFinity provide a range of B2B and B2C payment solutions, with the MiFinity eWallet being the cornerstone of our services. MiFinity’s online eWallet targets the online gaming, travel, forex and eCommerce sectors. It is a fast, simple, and secure way for customers to perform transactions with multiple local payment options and currencies.
Our mission is to provide simple, smart and secure payments to our merchants and our customers and become a market leader in the online payments industry.
- Actively input to the overall business and product strategy to help the organisation achieve short and long-term goals
- Drive product discovery through customer research and data analysis
- Identify, evaluate and define the integration of third party companies and solutions
- Document business cases to prioritize business requirements and product initiatives
- Take the lead with cross functional teams to understand and gather requirements for new product features and improvements
- Create and maintain product vision by owning company product roadmap
- Write detailed requirements and specifications with flow diagrams e.g. user stories , user journeys , acceptance criteria and Business Requirements (BRD)
- Be an active participant in Agile processes and scrum ceremonies
- Make data-driven decisions about product direction and feature prioritisation
- Act as the voice of the customer internally
- Lead outcome-based planning sessions with development teams
- Report out to stakeholders the progress on product development and deployment schedule
- Champion experimentation and validated learning through metrics
- Balance technical debt considerations with new feature development
- Balance customer needs with business value in backlog prioritisation
- Own product documentation and its upkeep
- Strong attention to detail and ability to clarify projects, priorities, schedules, and deliverables
- Work collaboratively under pressure, with experience working on complex and time-sensitive projects
- Engage consistently and positively in a high-paced, constantly evolving environment and are willing to roll up your sleeves and tackle whatever task is necessary.
- Create, build, and cultivate positive interpersonal relationships across teams, are flexible in nature, able to tackle challenges and even keep a sense of humour
- Conduct meetings and presentations to share ideas and findings
- Engage in UAT and provide gap analysis on development work to ensure it confirms with requirements and specifications
- Minimum of 3 years’ experience as a product owner
- Proficient in Agile software processes and methodologies and/ or SAFe framework
- A strong track record in leading a product vision from initial concept to market
- Posses a very good understanding of UX/UI
- Extensive experience working with international teams onsite and remotely
- Competent with developing & owing product roadmaps
- Comprehensive experience working with development teams in creating user stories and journeys
- Extensive experience working with Jira or a similar platform
- Demonstrate continuous improvement attitude
- Proven experience of working with Apps and / or consumer facing mobile products
- Experience working in the payments or fintech sector would be an added advantage
- Hands-on approach with a strong focus on delivery and results
- Structured, logical thinker with strong problem-solving skills and experience
- High degree of initiative, dependability and ability to work both collaboratively and with minimal supervision
- Excellent written and verbal communication skills in English; interpersonal and collaborative skills; and ability to communicate issues to technical and non-technical
10/01/2025
MiFinity is a dynamic and innovative fintech company dedicated to making payment solutions simple and seamless. We pride ourselves on fostering a collaborative and inclusive work environment where creativity and technical expertise flourish. As we continue to grow, we are seeking a talented and motivated QA Engineer to join our team.
You will be the subject matter expert directly responsible with full ownership for capturing and documenting features and functionality of our product suite and providing insights and improvements.
We are looking for an experienced QA Engineer to join our team in Dublin.
We offer a competitive salary. with a comprehensive benefits package. With us you have the opportunity for growth and development.
All applications will be treated in strict confidence.
- 1-2 years of hands-on experience in Software QA Engineering, with a proven track record in understanding QA principles.
- Collaborate with cross-functional teams to understand project requirements and develop comprehensive test plans.
- Design, implement, and execute test cases on a regular basis..
- Perform thorough regression testing when bugs are resolved.
- Identify, document, and track bugs through their lifecycle.
- Contribute to the improvement of testing processes and methodologies.
- Collaborate with developers to ensure the quality of software throughout the development lifecycle.
- Stay up-to-date with industry best practices and incorporate them into the QA process
- Proven experience as a QA Engineer or similar role.
- Strong knowledge of software QA methodologies, tools, and processes.
- Solid understanding of REST architecture.
- Experience in both manual and automated testing.
- Experience with API testing.
- Excellent analytical and problem-solving skills.
- Strong attention to detail and a commitment to delivering high-quality software.
- Effective communication and collaboration skills.
10/01/2025
MiFinity are looking for an experienced Platform/DevOps Engineer to join our DevOps team in either Belfast, Dublin, Malta reporting to the DevOps manager located in Dublin. We are looking for a candidate with strong Kubernetes and AWS experience who can help drive our platform engineering initiatives and cloud modernization efforts. The ideal candidate will have a security-first mindset and experience working in regulated financial environments.
We are looking for an experienced DevOps Engineer to join our team in Malta.
We offer a competitive salary. with a comprehensive benefits package. With us you have the opportunity for growth and development. All applications will be treated in strict confidence.
- Design and implement our Kubernetes (EKS) platform on AWS
- Maintain and optimize our CI/CD pipelines using GitHub Actions and Harness.io
- Implement and manage observability using Datadog across our platform
- Support and enhance our AWS cloud infrastructure
- Review, audit, optimize and document our deployment processes
- Follow best practice change management processes aligned with our ISO27001 and PCI-DSS requirements
- Work with development teams to enable self-service capabilities
- Assist with incident response and platform support
- Analyse and optimize cloud costs across our infrastructure
- Have 3+ years’ experience in a senior platform/DevOps engineering role
- Strong Kubernetes experience, particularly with AWS EKS
- Strong experience working with AWS ECS
- Experience implementing and managing Datadog observability
- Strong AWS knowledge across compute, database and security services
- Experience with Infrastructure as Code using Terraform
- Solid understanding of container security and best practices
- Strong scripting skills (Python, Bash)
- Experience working in regulated environments (PCI-DSS preferred)
- Self-motivated individual with strong communication skills
- Ability to work on projects with multiple workstreams and competing deadlines
Good to have:
- Experience with
- GitOps workflows and tools
- Service mesh technologies (Istio)
- Platform engineering concepts
- AWS cost optimization
- Linux administration
- Database administration
- Financial services domain
- Agile/SAFe methodologies
10/01/2025
Reporting into the Chief Innovation Officer, this high value and high contribution role can be worked from any of our offices across Europe: Dublin, Belfast, or Malta.
MiFnity is looking for proactive, innovative, and creative individuals who thrive in fast-paced environments and are eager to contribute to our mission of redefining fintech solutions. We value individuals who are committed to continuous learning, personal growth, and who bring a collaborative spirit to their work.
Key Responsibilities:
- Facilitate Agile Processes: Guide and coach up to five Mifnity teams in safe Agile best practices, focusing on the implementation and optimization of Scrum or Kanban frameworks. This includes facilitating daily stand-ups, sprint planning, sprint reviews, and retrospectives across multiple teams.
- Collaborate with Project Management and Product Owners: Work closely with Project Managers and Product Owners to align team activities with overall project goals and timelines. Assist in refining product backlogs, prioritizing work, and ensuring clear communication of priorities and requirements across all teams.
- Remove Impediments: Actively identify and resolve any obstacles that may hinder the progress of up to five teams. This includes collaboration with other teams, departments, and external stakeholders to ensure all teams have the necessary resources and support.
- Support Team Leads: Assist Team leads in managing backlogs, refining user stories, and prioritizing tasks to align with business goals and customer needs, ensuring consistency and clarity across all teams.
- Promote Continuous Improvement: Foster a culture of continuous improvement by regularly reflecting on team processes and encouraging the adoption of best practices. Drive initiatives that improve productivity, quality, and collaboration across the multiple teams.
- JIRA Management: Utilize JIRA for tracking project progress, managing backlogs, and reporting on key metrics. This includes configuring JIRA boards, creating custom workflows, and ensuring that all teams leverage JIRA effectively for transparency and productivity.
- Have 3+ year experience in Infrastructure Operational domains (e.g. Network, End User Computing, Development and Cloud)
- 3+ year experience as Scrum Master.
- Extensive experience with Jira.
- Ability to interact with a broad cross-section of personnel.
- Excellent written and verbal communication skills.
- Experience and understanding about how to develop and operate highly critical systems.
10/01/2025
The KYB Analyst will be reporting to the Compliance Manager MUKL and working closely also with the Head of Compliance MUKL.
MiFnity is looking for proactive, innovative, and creative individuals who thrive in fast-paced environments and are eager to contribute to our mission of redefining fintech solutions. We value individuals who are committed to continuous learning, personal growth, and who bring a collaborative spirit to their work.
Key Responsibilities:
Reviewing new customer application documentation and ensuring complete records are obtained in accordance with MiFinity practices and processes.
Ensuring customer information is screened by third party validation services to cover regulatory screening requirements (Sanctions and Politically Exposed Persons).
Completing a customer risk assessment of each customer as part of the onboarding process.
Working alongside the Compliance Manager to help identify any issues relating to the customer portfolio and help with developments.
Identifying and escalating any issues to the Compliance Manager.
Ensuring that the annual review of merchants is done, and that documentation is maintained up to date on an ongoing basis.
Ensuring KYC documentation is received and reviewed on a timely basis.
Retaining an up-to-date inventory of merchant-related information (e.g. UBOs, Directors, etc).
Reviewing new merchant bank accounts, brands and related activity.
Ensuring retention of all related reports and documented follow up activities.
Collecting and providing documentation as required by third party providers and suppliers.
- Have payments/online gaming industry experience.
- Understanding of Compliance principles.
- Understanding of AML legislation and regulations.
- Well-developed planning and analytical skills.
- Detail oriented and organized.
- A positive, energetic can-do attitude.
- An effective communicator, both spoken and written.
- Adapt quickly to changing priorities.
- Able to present results to management when requested.
- Data-driven mindset and a solution-oriented work approach.
- An excellent command of Microsoft Office platforms: Office 365, Excel, Teams.
- Self-Motivated Individual with the ability to work in a team and on own initiative.
21/01/2025
We are looking for an experienced Customer Service Assistant to join our Client Services team in Malta.
You will be working in a small but highly successful team to achieve targets and provide the best standard of service to both internal and external stakeholders. You will manage a variety of customer scenarios. You will run reports, provide an excellent standard of service, and provide expert business knowledge also. Full training is provided.
To succeed in this role, the successful candidate will have a strong background within a customer contact environment. The candidate will have proven experience working with high volume calls and paperwork and who can adopt a positive approach to challenging situations.
All applications will be treated in strict confidence.
- Have 2 years+ Customer Service experience within a financial services environment (desirable but not essential)
- Native or fluent in Polish, German or Italian represents a major advantage, but not a must
- Willingness to work weekends and on a rota / shift pattern style schedule
- Ability to multi-task and prioritise.
- Strong team spirit with a passion and drive to help users and to deliver the best customer experience.
- Ability to address customer requests with effective solutions and a positive attitude on emails/calls/chat.
- Proactive problem-solving experience.
- Empathetic and can communicate in a caring and friendly manner.
- Ability to work with systems you may not have come across before
- Excellent verbal and written communication skills are essential.
- Enjoy working in a fast-paced environment.
- Adaptable, receptive to feedback and eager to learn new things.
- Keen attention to detail ensuring no errors in content.
- Experience in working towards targets/KPI’s is preferred.
- Self-starter, can easily adapt to change (new functionality, changing policies)
- Flexible and adaptable
- Additional languages would be a plus.
- Have payments/online gaming industry experience.
- Understanding of Compliance principles.
- Understanding of AML legislation and regulations.
- Well-developed planning and analytical skills.
- Detail oriented and organized.
- A positive, energetic can-do attitude.
- An effective communicator, both spoken and written.
- Adapt quickly to changing priorities.
- Able to present results to management when requested.
- Data-driven mindset and a solution-oriented work approach.
- An excellent command of Microsoft Office platforms: Office 365, Excel, Teams.
- Self-Motivated Individual with the ability to work in a team and on own initiative.
21/01/2025
We are looking for an experienced Customer Service Assistant to join our Client Services team in Belfast.
You will be working in a small but highly successful team to achieve targets and provide the best standard of service to both internal and external stakeholders. You will manage a variety of customer scenarios. You will run reports, provide an excellent standard of service, and provide expert business knowledge also. Full training is provided.
To succeed in this role, the successful candidate will have a strong background within a customer contact environment. The candidate will have proven experience working with high volume calls and paperwork and who can adopt a positive approach to challenging situations.
All applications will be treated in strict confidence.
- Answering customer queries over email helpdesk.
- Achieve and maintain service to a performance standard: average handling time, resolution, and customer satisfaction.
- Providing a high level of customer service to customers, working with them to resolve their queries.
- Reviewing customer bank verification documentation and ensuring complete records are obtained in accordance with MiFinity practices and processes.
- Reporting issues to line manager to investigate and prevent further issues re-occurring.
- Customer Retention
- Handling customer complaints in a professional and amiable way, in line with procedures
- Deal courteously and effectively with enquiries or requests from customers and clients.
- Process customer/client information in accordance with processes and procedures
- Ensure that you comply with the industry regulations in line with business requirements.
- Collating information from the customers into daily/weekly reports
· Ad hoc duties if and when required.
- Have payments/online gaming industry experience.
- Understanding of Compliance principles.
- Understanding of AML legislation and regulations.
- Well-developed planning and analytical skills.
- Detail oriented and organized.
- A positive, energetic can-do attitude.
- An effective communicator, both spoken and written.
- Adapt quickly to changing priorities.
- Able to present results to management when requested.
- Data-driven mindset and a solution-oriented work approach.
- An excellent command of Microsoft Office platforms: Office 365, Excel, Teams.
- Self-Motivated Individual with the ability to work in a team and on own initiative.
