MiFinity Will Never...
-Ask you for sensitive information such as passwords, full card numbers or full bank account numbers whether by phone, e-mail, chat or SMS. -Send you unprompted e-mails or SMS requesting personal account information. -Ask you to transfer money to another party. -Ask you to share your Two-factor authentication (2FA) code.
-Ask you to verify your username and/or e-mail address. -Ask you to upload documents to verify your identity. -Ask you to provide random characters from your provided security questions in order to verify your identity.
Let's Talk Security...
Account Takeover Fraud
An account takeover can happen when a fraudster or computer criminal poses as a genuine customer, gains control of an account and then makes unauthorised transactions. Here are some common types of security threats:
A form of phishing but uses mobile phone SMS, text messages or other messaging apps to trick the targeted user into providing sensitive information. SMSishing messages typically ask you to reply to the message or ask you to call a fraudulent contact number.
Phishing e-mails are an attempt at fraud where criminals pose as reputable companies in an attempt to acquire private, sensitive information such as your eWallet username and password, credit card details, personal details. This is all performed in an effort to defraud. These types of attacks typically relay on social engineering techniques and information from popular social media websites to gather background information on the targeted user.